Try each step in order and check if it resolves the issue.  If you get through all the steps and it is still not resolved, please contact us for help.


  1. Ensure Network Connectivity
  2. Ensure URL contains https://, as there is no automatic redirect from http due to known hacker attacks when allowing this feature.
  3. *Consult local Administrator to ensure website URL is not being blocked.

 

* An administrator must perform this step