FAQ

Default solution folder, feel free to edit or delete it.

What types of mobile devices are supported?
The application is supported on iOS Version 8.1+ and Android Version 4.1.2+.
Wed, Feb 24, 2016 at 9:28 AM
Why can't I use the application?
mViva Pro is an enterprise application and is not available for general use.  If you would like to speak to a sales representative, please call us at (314) ...
Thu, Jul 9, 2015 at 1:34 PM
How to add application to a second mobile device?
You will need an administrator to reset your password from the Admin Portal.  This will send you an email with instructions on how to download the applicati...
Thu, Jul 9, 2015 at 1:28 PM
How do I add a follower to a thread?
Add a user to a thread by typing '@' into the text area within a thread.  This will bring up the user directory where you can view who is currentl...
Wed, Feb 24, 2016 at 9:31 AM
How to add a teleHealth session?
To create a teleHealth session, go into a patient or peer-to-peer card, select the camera at the bottom, then select 'TeleHealth'.  If the 'T...
Tue, Jul 7, 2015 at 1:12 PM
How to add a file to a chat thread?
Ensure you are signed into the application. Instructions within Email Navigate to an email with an attachment on your mobile device Sele...
Tue, Jul 7, 2015 at 4:38 PM